Frequently Asked Questions

Everything you need to know about shopping at Alifdukan

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for your convenience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.

Do you offer international shipping?

Yes, Alifdukan ships to most countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking link. You can also track your order directly through the 'Order History' section of your account.

Are the products on Alifdukan authentic?

Absolutely. We source all our products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% authentic and of the highest quality.