Returns & Exchanges

At Alifdukan, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and original-packaged items. If your order doesn't meet your expectations, we are here to help with a quick and transparent exchange or refund process.

1

Initiate Your Request

Log into your Alifdukan account and visit the 'My Orders' section to select the item you wish to return and submit a formal request.

2

Prepare Your Package

Place the item in its original packaging with all tags attached and include the printed return authorization form inside the box.

3

Ship the Item

Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing